ADULT TELEPHONE PROTOCOLS 4/E

Fourth Auflage
ISBN: 978-1-61002-195-1
Verlag: AMER ACADEMY OF PEDIATRIC

Buch, Englisch, 496 Seiten, Spiral bound, Format (B × H): 216 mm x 279 mm

This powerful decision-support tool is designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization and ease-of-use features as its companion resource, Pediatric Telephone Protocols.

Adult Telephone Protocols includes over 100 proven protocols that cover 95% of the most common adult complaints. Look here for triage guidelines ranging from everyday problems such as back pain, insect bites, and sunburn to more serious conditions such as breathing difficulty, seizures, and wound care.

Time-saving, care-enhancing features include: - Highlighted triage assessment questions
- Practical home care instructions
- Call prioritization guide ""Red flag"" checklist for office support staff
- Over-the-counter medication advice
- Office resources checklist
New Updates include - Completely updated and revised for the first time in 6 years
- 10 new protocols for a total of 115: Abdominal pain- Menstrual Cramps; Anaphylaxis; Ankle Pain; Back Injury; Chest Injury; Finger Pain; Influenza Exposure; Neck Injury; Urine- Blood In; Zika Virus Exposure
- And more

Autoren/Hrsg.

Fachgebiete

• Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Medizin, Gesundheitswesen Allgemeinmedizin, Familienmedizin
• Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Pflege Intensivpflege
• Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Pflege Unfall- und Notfallpflege

Inhaltsverzeichnis

- A
- Abdominal Pain - Female
- Abdominal Pain - Male
- Abdominal Pain - Menstrual Cramps
- Abdominal Pain - Upper
- Alcohol Abuse and Dependence
- Anaphylaxis
- Animal Bite
- Ankle and Foot Injury
- Ankle Pain
- Arm Pain
- Asthma Attack
- Athlete' Foot
- B
- Back Injury
- Back Pain
- Bee Sting
- Breathing Difficulty
- Burns
- C
- Cast Symptoms and Questions
- Chest Injury
- Chest Pain
- Cold Sores - Fever Blisters of Lip
- Common Cold
- Confusion - Delirium
- Constipation
- Cough
- D
- Dental Procedure Antibiotic Prophylaxis
- Depression
- Diabetes - High Blood Sugar
- Diabetes - Low Blood Sugar
- Diarrhea
- Dizziness
- E
- Ear - Swimmer' - Otitis Externa
- Ear Piercing
- Earache
- Elbow Injury
- Elbow Pain
- Eye - Chemical In
- Eye - Foreign Body
- Eye - Pus or Discharge
- Eye - Red Without Pus
- Eye Injury
- F
- Fainting
- Fever
- Finger Injury
- Finger Pain
- Foot Pain
- Frostbite
- H
- Hand and Wrist Injury
- Hand and Wrist Pain
- Hay Fever - Nasal Allergies
- Head Injury
- Headache
- Heart Rate and Heartbeat Questions
- Heat Exposure (Heat Exhaustion and H
- High Blood Pressure
- Hip Injury
- Hives
- I
- Immunization Reactions
- Influenza - Seasonal
- Influenza Exposure
- Influenza Follow-Up Call
- Insect Bite
- J
- Jock Itch
- K
- Knee Injury
- Knee Pain
- L
- Leg Pain
- Leg Swelling and Edema
- Lymph Nodes - Swollen
- M
- Menstrual Period - Missed or Late
- Mouth Injury
- N
- Neck Injury
- Neck Pain or Stiffness
- Neurologic Deficit
- Nose Injury
- Nosebleed
- P
- Penis and Scrotum Symptoms
- Poison Ivy - Oak - Sumac
- Poisoning
- Pubic Lice
- Puncture Wound
- R
- Rash - Widespread on Drugs - Drug Re
- Rash or Redness - Localized
- Rash or Redness - Widespread
- Rectal Bleeding
- Rectal Symptoms
- S
- Seizure
- Sexual Assault or Rape
- Shoulder Injury
- Sinus Pain and Congestion
- Skin Foreign Body
- Skin Injury
- Skin Lesion - Moles or Growths
- Sore Throat
- Spider Bite
- STD Exposure and Prevention
- Strep Throat Test Follow-Up Call
- Substance Abuse and Dependence
- Suicide Concerns
- Sunburn
- Suture or Staple Questions
- T
- Tick Bite
- Toe Injury
- Tooth Injury
- Toothache
- U
- Urinalysis Results Follow-Up Call
- Urination Pain - Female
- Urination Pain - Male
- Urine - Blood In
- V
- Vaginal Bleeding - Abnormal
- Vaginal Discharge
- Vomiting
- Vulvar Symptoms
- W
- Weakness (Generalized) and Fatigue
- Wound Infection
- Z
- Zika Virus Exposure
- Appendices

Über Autor(innen)

David A. Thompson, MD, FACEP, is a faculty attending in the Northwestern Memorial Hospital Emergency Department, Chicago, Il. He is board certified in internal and emergency medicine and is a Fellow in the American College of Emergency Physicians. Starting in 1999, Dr. Thompson began to work collaboratively with Barton Schmitt, MD, FAAP, to improve telephone triage. Since then, Dr. Thompson has authored a comprehensive set of adult telephone triage protocols used extensively in medical call centers and physician offices in the United States, Canada, and other countries.

Dr. Thompson has over 2 decades of experience working in the areas of clinical informatics, telehealth, decision support, natural language processing (NLP), and medical coding and documentation. He has developed software, databases, and tools to enhance the patient and provider experience for eHealth, medical call centers, emergency department, and telemedicine. Dr. Thompson lectures on digital health, telephone triage, physician documentation and coding, quality improvement, and patient satisfaction. Dr. Thompson is Founder and CEO of Health Navigator LLC and is co-founder of Schmitt-Thompson Clinical Content.