Buch, Englisch, 400 Seiten, Hardback, Format (B × H): 178 mm x 254 mm
A Systems Approach
Buch, Englisch, 400 Seiten, Hardback, Format (B × H): 178 mm x 254 mm
ISBN: 978-1-64055-277-7
Verlag: Health Administration Press
Applying Quality Management in Healthcare: A Systems Approach examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. Author Patrice L. Spath explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization.
This updated edition features a new chapter on three organizational characteristics that advance success in quality management: continuous improvement, high reliability, and accountability. Throughout, the book emphasizes the role of leadership in all aspects of quality.