Buch, Englisch, Format (B × H): 178 mm x 246 mm, Gewicht: 550 g
ISBN: 978-0-85292-781-6
Verlag: Open University Press
- Working with the culture of the organisation
- Understanding the whole range of managerial activities
- Building teams
- Improving customer care and quality
- Dealing with political forces and tensions.
Informed and readable, Managing Activities is an excellent introduction to the art of management today.
Autoren/Hrsg.
Weitere Infos & Material
Part 1 The Nature of Managerial Work
1. What managers do - fragmentation, variety and brevity
2. The conduct of managerial work
3. Working for other people
4. Communicating with other people
5. Teamwork
6. MeetingsPart 2 The Work Environment
7. The principal functions in an organisation
8. Organisational culture
9. Organisation structure, design and development
10. Power, authority, politics and conflict in organisation
11. Organisational communications
12. Managing health and safety in workPart 3 Quality and Continuos Improvement
13. Managing and achieving quality
14. Continuous improvement
15. Customer care
16. Change management