Baugh Stakeholder Engagement

The Game Changer for Program Management
Erscheinungsjahr 2015
ISBN: 978-1-4822-3068-0
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 228 Seiten

Reihe: Best Practices and Advances in Program Management Series

This book discusses the difference between the "science" and the "art" of program management as it relates to setting and managing stakeholder expectations. It is loosely tied to the five domains of program management as established by PMI, with a heavy emphasis on program stakeholder engagement. The interdependencies between stakeholder engagement and the other domains are also highlighted. The book describes how to go about enabling stakeholder engagement tactics to drive program success. It details specific actions to be taken throughout the program life cycle and includes case studies.

Zielgruppe

Project and program managers; IT managers and executives; engineering managers and executives.

Autoren/Hrsg.

Baugh, Amy

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement

Inhaltsverzeichnis

Program Management: The "Art" of Stakeholder Engagement

Program Definition
Program Stakeholder Alignment – Goals and Objectives.
Program Preparation – Governance is Your Friend.
Program Stakeholder Engagement – The "Hidden" Org Chart.
Program Stakeholder Engagement – Know Your Stakeholders
Stakeholder and Organizational Change Readiness
There is No Such Thing as "Over-Communication"

Program Benefits Delivery
Measuring and Communicating Value
Informal Governance – Issue Resolution
Running Effective Stakeholder Meetings
How Not to Let Office Politics Derail Your Program

Program Closure
Transitioning Benefits to Operations
Celebrating Success