Bisognano / Kenney Pursuing the Triple Aim

Seven Innovators Show the Way to Better Care, Better Health, and Lower Costs
1. Auflage 2012
ISBN: 978-1-118-24084-7
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 352 Seiten, E-Book

Written by the President and CEO of the Institute for HealthcareImprovement (IHI) and a leading health care journalist, thisgroundbreaking book examines how leading organizations in theUnited States are pursuing the Triple Aim--improving theindividual experience of care, improving the health of populations,and reducing the per capita cost of care.
Even with major steps forward - including the AffordableCare Act and the creation of the Center for Medicare and MedicaidInnovation -- the national health care debate is too often poisonedby negativity. A quieter, more thoughtful, and vastly moreconstructive conversation continues among health care leaders andprofessionals throughout the country. Innovative solutionsare being designed and implemented at the local level, andcountless health care organizations are demonstrating breakthroughremedies to some of the toughest and most expensive challenges inhealth care.
Pursuing the Triple Aim shares compelling stories thatare emerging in locations ranging from Pittsburgh to Seattle, fromBoston to Oakland, focused on topics including improvingquality and lowering costs in primary care; setting challenginggoals to control chronic disease with notable outcomes; leveragingemployer buying power to improve quality, reduce waste, and drivedown cost; paying for care under an innovative contract thatcompensates for quality rather than quantity; and much more. Theauthors describe these innovations in detail, and show the waytoward a health care system for the nation that improves theexperience and quality of care while at the same time controllingcosts.
As the Triple Aim moves from being largely an aspirationalframework to something that communities all across the US canimplement and learn from, its potential to become a touchstone forthe work ahead has never been greater. Pursuing the TripleAim lays out the vision, the interventions, and promisingexamples of success.

Autoren/Hrsg.

Bisognano, Maureen

Kenney, Charles

Inhaltsverzeichnis

Preface vii
Acknowledgments xv
The Authors xix
1 HealthPartners 1
Care Model Process and Continuous HealingRelationships
2 Intel and Virginia Mason Medical Center 41
Marketplace Collaboratives for Better, Faster, MoreAffordable Care
3 CareOregon and Affiliated Clinics 85
Producing Health, Changing Lives
4 The Alternative Quality Contract 129
A Payment Method Supporting the Triple Aim
5 Bellin Health 167
Improving Population Health with the Right Care at the RightPlace and the Right Cost
6 The Patient and Family Centered Care Methodology andPractice 199
Improving Patient Experience and Clinical Outcomes
7 Kaiser Permanente 231
Embedding Improvement Capacity into OrganizationalDNA
8 No Excuses 273
Effective Leadership to Achieve the Triple Aim
Epilogue 293
Innovation Everywhere
References 309
Index 315
To the patients and caregivers working to pursue the TripleAim and to the amazing caregivers who support us all.

Über Autor(innen)

Maureen Bisognano is president and CEO of the Institute forHealthcare Improvement. She teaches at the Harvard School of PublicHealth and is an elected member of the Institute of Medicine.
Charles Kenney is the author of The Best Practice: How the NewQuality Movement Is Transforming Medicine, and was awarded the 2012Shingo Research and Professional Publication Award for TransformingHealth Care: Virginia Mason Medical Center's Pursuit of the PerfectPatient Experience.