An Introduction to the Communication Process
Buch, Englisch, 277 Seiten, Paperback
ISBN: 978-1-7924-9367-6
Verlag: Kendall Hunt Publishing Company
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
- Preface and Acknowledgments
- About the Authors
- Chapter 1 Introduction to Communication as Culture
- Learning Objectives
- Introduction
- The Electronic Communication Revolution
- Purpose of the Text
- Culture Defined
- The Study of Culture
- Ethnomethodology
- Reading: A Conception of and Experiments with "Trust" as a Condition of Concerted Stable Actions by Harold Garfinkel
- Summary
- Chapter 2 Definition of Communication
- Learning Objectives
- Poem: Blind Men and the Elephant by John Godfrey Saxe
- Introduction
- Communication Defined
- A Side Note on Theory
- Theory Defined
- Approaches to Theory Construction
- Metatheories
- Ontology
- Epistemology
- Axiology
- Summary
- Reading: Defining Communication by Donald B. Egolf
- Chapter 3 A Short History of the Study of Communication
- Learning Objectives
- Introduction
- 450 B.C.E. to the 1900s
- The 1920s to the 1940s
- The 1940s to the 1950s
- A Side Note on Models of Communication
- The 1950s to the 1970s
- The 1970s to the Present
- Organizational/Institutional Communication
- Small Group Communication
- Interpersonal Communication
- Intrapersonal Communication
- A Side Note on the National Communication Association
- Summary
- Chapter 4 Perception and Reality
- Learning Objectives
- Introduction
- Perception Defined
- Communication and Reality
- Multiple Realities
- The Perceptual Process
- Summary
- Reading: Pygmalion in the Classroom: Teacher Expectation and Pupils' Intellectual Development by Robert Rosenthal and Lenore Jacobson
- Chapter 5 Non-Verbal Communication
- Learning Objectives
- Introduction
- Communication Channels
- Communication Codes
- Categories of Non-Verbal Communication
- Role of Non-Verbal Communication
- Significance of Non-Verbal Communication
- Relationship between Non-Verbal and Verbal Communication
- Communication Metaphors
- Summary
- Web Link: The Pious Ones by Harvey Arden
- Chapter 6 Verbal Communication
- Learning Objectives
- Introduction
- Language Defined
- Two Types of Meaning
- Language as Human Enterprise
- Language Enables Thought
- Problems of Translation
- Contents Language Evokes Passions and Emotions
- The Semantic Differential
- Language Enables Power
- Who Labels Whom?
- How Do Men and Women Use Words?
- Summary
- Chapter 7 Listening and Empathy
- Learning Objectives
- Introduction
- Listening vs. Hearing
- Three Processes Associated with Listening
- Obstacles to Effective Listening
- Types of Listening
- Empathy
- What Empathy Is Not
- Behaviors Associated with Empathy
- Conclusions
- Summary
- Chapter 8 Communication and the Self
- Learning Objectives
- Introduction
- Communication: A Basic Life Process
- The Johari Window
- Impression Management and Identity Negotiation
- Feeling Management
- Acting Techniques
- The Reality of Our Identity
- Summary
- Reading: Maintaining Institutional Realities by John Heritage
- Sources Cited
- Chapter Exercises
- Test Your Knowledge: Answers
- Index