Buch, Englisch, 200 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 291 g
Buch, Englisch, 200 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 291 g
ISBN: 978-1-84334-615-9
Verlag: Woodhead Publishing
Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on 'non-standard' users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Dedication
List of tables
About the author and contributors
Chapter 1: Defining the problem
Chapter 2: What are libraries for?
Chapter 3: Images of librarians
Chapter 4: Psychological barriers
Chapter 5: Social class and lack of education as barriers
Chapter 6: Language as a barrier
Chapter 7: Lack of literacy numeracy skills as a barrier
Chapter 8: Information CommunicationTechnology as a barrier
Chapter 9: Disability as a barrier
Chapter 10: Clarity of purpose
Chapter 11: Evaluation the value of systematic research
Chapter 12: Librarians as reflective practitioners
Chapter 13: Staff development
Chapter 14: Self publicise
Chapter 15: Breaking down the library walls: responding to the needs of the Google generation
Chapter 16: Communication within partnerships at Deakin University Library: the liaison link
Chapter 17: Where are we now?
Index