Determining Project Requirements

2. überarbeitete Auflage 2012
ISBN: 978-1-4398-9651-8
Verlag: Auerbach Publications

Buch, Englisch, 403 Seiten, Format (B × H): 156 mm x 235 mm, Gewicht: 703 g

Reihe: ESI International Project Management Series

Good requirements do not come from a tool, or from a customer interview. They come from a repeatable set of processes that take a project from the early idea stage through to the creation of an agreed-upon project and product scope between the customer and the developer.

From enterprise analysis and planning requirements gathering to documentation, Determining Project Requirements, Second Edition: Mastering the BABOK® and the CBAP® Exam covers the entire business analysis cycle as well as modeling techniques. Aligned with the International Institute of Business Analysis’ (IIBA) Business Analysis Body of Knowledge 2.0® (BABOK® Guide 2.0), the second edition of this popular reference provides readers with a complete and up-to-date resource for preparing to take the Certified Business Analysis Professional (CBAP®) examination. It also:

- Presents helpful techniques, tools, best practices, and templates to help readers improve the requirements gathering processes within their organization

- Contains exercises, sample solutions, and a case study that illustrate how to deal with the various situations that might be encountered in the requirements gathering process

- Supplies a broad overview of a multitude of business analysis issues

- Includes two sample business requirements documents—one is a comprehensive template, provided courtesy of ESI International, the second is a simpler template suitable for smaller projects

The book covers all of the BABOK® knowledge areas and features new preparatory sections for the CBAP® exam that include 300 questions. It examines data modeling, requirements modeling techniques, process modeling, and hybrid techniques. With its many examples, use cases, and business requirements document templates, this book is the ideal self-study guide for practitioners. The combination of theory, activities, exercises, solutions, case study, and exam questions also makes it suitable for business analysis students.

Zielgruppe

Business analysts, project managers, and IT managers.

Autoren/Hrsg.

Jonasson, Hans

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement

Inhaltsverzeichnis

Introduction
Objectives
Overview
The Early Days
The Project Management Institute®
The International Institute of Business Analysis®
The Role of the Business Analyst
Where Is It All Going?
Book Project
Summary
Activity

Laying the Foundation
Objectives
Overview
Life Cycle Definitions
What Is a Body of Knowledge?
Overview of PMI Applicable Standards
Overview of IIBA Framework and Standards
SEI-CMMI and Applicability
Requirements Management
Requirements Development
Which Standard to Use?
Comments on Tool Standards
Business Analyst’s Skills
Analysis Skills
Business Knowledge
IT Knowledge
Meeting and Presentation Skills
Decision Making, Negotiation, Conflict Resolution, and Escalation Skills
Questioning Skills, Systems Thinking, and Logic
Leadership Skills
Summary
Activity
CBAP Test Questions

Business Analysis Planning and Monitoring
Objectives
Overview
The IIBA View
Plan the Business Analysis Approach
Overview of Approaches
Selecting and Customizing a Process
Waterfall
Iterative
Agile
Conduct Stakeholder Analysis
User Profiling
Experienced or Novice Users
Full-Time or Part-Time Users
Organizational Entities
Internal or External Users
Language and Cultural Differences
Geographical Differences
Plan Business Analysis Activities
Project Overview and Background
Scope and Deliverables
Project Activities
Roles and Responsibilities
Resource Plan
Requirements Risk Plan
Manage Changes to Requirements
Plan Business Analysis Communications
Plan Requirements Management Process
Manage Business Analysis Performance
General Guidelines for the Requirements Plan
Risk
Step 1: Develop the Risk Management Approach
Step 2: Identify Risks
Step 3: Assess Risks
Step 4: Respond to Risks
Step 5: Monitor and Control Risks
Estimating
Laying Out Tasks
Costing
Tracking and Reporting
Kick-Off Meeting
Summary
Activity
CBAP Test Questions

Elicitation
Objectives
Overview
The IIBA View
How to Sel

Über Autor(innen)

Jonasson, Hans
Hans Jonasson, CBAP, PMP, founder of JTC Unlimited, has more than 30 years of experience in the areas of project management, business analysis, and professional development training. He started his career with Volvo LTD in Gothenburg, Sweden, in 1980 as a systems analyst/programmer. In 1984 he moved to the United States to work on new development projects for EDS and General Motors. He has managed all aspects of software development projects for the automotive industry, with budgets that have ranged from $100,000 to $10 million. Hans is now based in Gothenburg, Sweden.

He has taught introductory and advanced-level courses on project management, requirements gathering, CMMI®, and process development, to more than 10,000 professionals at companies that include IBM, EDS, Ford Motors, DaimlerChrysler, General Dynamics, Citibank, and Volvo.

Since 1996, he has been a Project Management Professional (PMP®) and member of the Project Management Institute (PMI®), as well as a frequent presenter at PMI events in North America and Europe for the last ten years. He is a member of the Swedish Chapter of PMI and the International Institute of Business Analysis (IIBA™).