E-Book, Englisch, 320 Seiten
Jordan-Meier / Jordan The Four Stages of Highly Effective Crisis Management
2. Auflage 2017
ISBN: 978-1-4822-3185-4
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: 0 - No protection
How to Manage the Media in the Digital Age, Second Edition
E-Book, Englisch, 320 Seiten
ISBN: 978-1-4822-3185-4
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: 0 - No protection
From the Japanese tsunami and Boston Marathon bombings to the Arab Spring in the Middle East, social media has proven its power to save lives. The second edition of this acclaimed text examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape. New information in this edition includes how to keep an "incident" from becoming a "crisis," how to properly handle criticism, brand management, and crowdsourcing. With case studies drawn from recent news events, the book provides the techniques required to communicate effectively and avoid potential bad press that could result from information mismanagement.
Zielgruppe
Emergency managers, security directors, law enforcement professionals, corporate public relations representatives, and media and communications professionals.
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Selected Table of Contents to come.