Standards for Management Systems

A Comprehensive Guide to Content, Implementation Tools, and Certification Schemes
1. Auflage 2020
ISBN: 978-3-030-35834-1
Verlag: Springer International Publishing

Buch, Englisch, 800 Seiten, Format (B × H): 155 mm x 235 mm, Gewicht: 1229 g

Reihe: Management for Professionals

This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management.

In turn, a major portion of the book focuses on relevant tools that students and practitioners need to be familiar with: 8D reports, acceptance sampling, failure tree analysis, FMEA, control charts, correlation analysis, designing experiments, estimating parameters and confidence intervals, event tree analysis, HAZOP, Ishikawa diagrams, Monte Carlo simulation, regression analysis, reliability theory, data sampling and surveys, testing hypotheses, and much more. An overview of the necessary mathematical concepts is also provided to help readers understand the technicalities of the tools discussed. A down-to-earth yet thorough approach is employed throughout the book to help practitioners and management students alike easily grasp the various topics.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Kohl, Herfried

Fachgebiete

• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement
• Technische Wissenschaften Maschinenbau | Werkstoffkunde Produktionstechnik
• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Wirtschaftswissenschaften Betriebswirtschaft Management Strategisches Management
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Produktionsmanagement, Qualitätskontrolle

Inhaltsverzeichnis

What Is in the Book and How to Navigate Through It.- Standards for Management Systems: Overview and Main Ingredients.- Generic Standards for Management Systems: An Overview.- Industry-specific Standards for Management Systems.- Standards for Compliance, Anti-Bribery and Corporate Social Responsibility (CSR).- Special Purpose Audit Schemes and Quality Awards.- How to Get Things Done: A Practitioner's Toolbox.- Auditing the Management System.- Certification and Accreditation: Types and Rules.- Mathematical Appendix.

Über Autor(innen)

Herfried Kohl holds a PhD in Physics, and has over 25 years of international experience in the field of management systems, auditing and certification. He is the author of three German language books on quality management published by Springer.