Knowledge Audits and Knowledge Mapping

A practical guide for knowledge managers
Erscheinungsjahr 2014
ISBN: 978-1-84334-652-4
Verlag: Woodhead Publishing

Buch, Englisch, 200 Seiten

Reihe: Chandos Information Professional Series

This book lays out for the first time in a clear and practical manner the different forms and purposes of knowledge audits, and explains how different kinds of knowledge maps can support their exploitation. While this core activity has very little documented guidance, is inconsistently applied and is currently imperfectly understood, this book will support the development of a knowledge management strategy, create momentum for change, and instil a culture of knowledge asset stewardship at every operational level.

Autoren/Hrsg.

Lambe, Patrick

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement

Inhaltsverzeichnis

Where do knowledge audits come from and why are they important? What are we auditing? Different forms of knowledge; The different forms and purposes of knowledge audits; Basic tools and techniques in knowledge audits; The value of a participatory approach; Knowledge mapping, and advanced techniques for knowledge audits; Case scenarios: five knowledge audits and their outcomes; Getting started in knowledge audits; Planning your approach, involving stakeholders and selecting your tools; Conducting the knowledge audit, dealing with perceptions, building and maintaining energy and purpose; Exploiting the knowledge audit; Knowledge audits as an influence for change; Embedding a culture of knowledge stewardship.

Über Autor(innen)

Patrick Lambe is the author of the successful book Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Chandos Publishing, 2007). Lambe is the founder and principal consultant of Straits Knowledge, a Singapore-based knowledge management consulting and research firm; is a two-term past President of the Information and Knowledge Management Society; Adjunct Professor at the Hong Kong Polytechnic University; member of the editorial advisory board of the Journal of Knowledge Management; and is a internationally recognised writer and keynote speaker on knowledge management.