CULTURAL INTELLIGENCE DIFFEREN

Erscheinungsjahr 2011
ISBN: 978-0-8144-1706-5
Verlag: HARPERCOLLINS LEADERSHIP

Buch, Englisch, 224 Seiten, Format (B × H): 64 mm x 93 mm

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers: - A scientifically validated instrument for measuring their personal CQ score - Customized strategies for improving interactions with people from diverse cultures - New findings on the bottom-line benefits of cultural intelligence - Examples of major organizations that use CQ to achieve successA high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills—and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today’s work world with finesse—and success.

Autoren/Hrsg.

Livermore, David

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Betriebswirtschaft: Theorie & Allgemeines

Inhaltsverzeichnis

CONTENTS PREFACE, xiii. PART I: AN INTRODUCTION TO CQ CHAPTER 1 CQ FOR YOU, 3 CHAPTER 2 RESEARCH BRIEF, 21 TAKING THE CQ SELF-ASSESSMENT, 35 PART II: STRATEGIES TO IMPROVE YOUR CQ CHAPTER 3 CQ DRIVE, 41 CHAPTER 4 CQ KNOWLEDGE, 69 CHAPTER 5 CQ STRATEGY, 107 CHAPTER 6 CQ ACTION, 141 PART III: CONCLUDING THOUGHTS CHAPTER 7 THE POWER OF CQ, 169 EPILOGUE, 188 NOTES, 190 ACKNOWLEDGMENTS, 199 RESOURCES, 200 INDEX, 201 ABOUT THE AUTHOR, 207

Über Autor(innen)

David Livermore, PH.D., (Grand Rapids, MI) is president and partner at the Cultural Intelli gence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries and is the author of Leading with Cultural Intelligence (978-0-8144-1487-3).