Mueller-Hanson / Pulakos Transforming Performance Management to Drive Performance

An Evidence-based Roadmap
Erscheinungsjahr 2018
ISBN: 978-1-351-68503-0
Verlag: Taylor & Francis
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 218 Seiten

Reihe: Applied Psychology Series

Recently a revolution has taken place in organizations around the world to transform their performance management system from a burdensome chore into a valuable business practice. Many high-profile companies have announced they are getting rid of the dreaded performance reviews and replacing them with ongoing coaching and feedback. Although these cases are inspiring other organizations to contemplate change, many are left with more questions than answers.

While many fads and quick fixes have been proposed to answer these questions, little research exists to support them. This book provides a practical and evidence-based guide for building a performance management approach that actually improves performance. It cuts through the hype and gives actionable advice, useful tools, and real-world examples for organizations to build the business case for change, plan the transformation, design the new system, and implement the change effectively. Featuring research findings as well as concrete strategies from organizations that have proven successful, this book provides a roadmap for meaningful change. It will be of interest to professionals and scholars interested in evidence-based performance management and the challenges facing organizations.

Autoren/Hrsg.

Mueller-Hanson, Rose A.

Pulakos, Elaine D.

Fachgebiete

• Sozialwissenschaften Psychologie Psychologische Disziplinen Wirtschafts-, Arbeits- und Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

Series Foreword

Kevin R. Murphy and Jeanette N. Cleveland

Preface

Part I. Laying the Foundation for Change

Chapter 1: The Case for Change

Chapter 2: What to Change

Chapter 3: A Roadmap for Transformation

Part II. Creating a Performance Management Approach that Drives Performance

Chapter 4: Define the Performance Your Organization Needs to Succeed

Chapter 5: Inspire Action and Direct Energy

Chapter 6: Measure and Evaluate Performance

Chapter 7: Enable High-Quality Performance Conversations

Chapter 8: Make Smart Talent Decisions

Chapter 9: Address Poor Performance Head-on

Part III. Sustaining the Change

Chapter 10: The Holy Grail of Behavior Change

Chapter 11: A Change Management Approach to Implementation

Chapter 12: The Path Forward

Index

Über Autor(innen)

Rose A. Mueller-Hanson is the Associate Director/CFO of Community Interface Services. For over 20 years, she has been a champion of common sense, effective performance management practices.

Elaine D. Pulakos is President of PDRI, a CEB Company. For over 25 years, she has been helping organizations drive higher performance through implementing effective performance management strategies.