Nair Essentials of Balanced Scorecard
1. Auflage 2004
ISBN: 978-0-471-67227-2
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
E-Book, Englisch, 272 Seiten, E-Book
Reihe: Essentials
ISBN: 978-0-471-67227-2
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Balanced scorecard is a widely recognised and accepted performancemeasurement tool that is currently used in thousands oforganisations around the world. This book will help to implementthe organisations' balanced scorecard strategies into action bydefining performance objectives, measures, and targets in fourlinked and balanced perspectives: Financial, Customer, InternalProcess, and Employee Learning and Growth.
* Explains what balanced scorecard is and addresses the challengesand solutions for its implementation.
* Addresses the concerns of the mid to small corporation as well asthe emerging business
* Each chapter provides tips and techniques as well as real worldexamples
Autoren/Hrsg.
Weitere Infos & Material
Preface.
1. Overview.
2. What Is Balanced Scorecard?
3. From Management to Performance Management.
4. Mission, Vision, Values: The Precursor to BalancedScorecard.
5. Six Success Factors to Implementing Balanced Scorecard.
6. Success Factor One: Understand Self.
7. Success Factor Two: Understand the Balanced ScorecardLearning Cycle.
8. Success Factor Three: Know the Road Map forImplementation.
9. Success Factor Four: Treat Balanced Scorecard as aProject.
10. Success Factor Five: Use Technology as an Enabler.
11. Success Factor Six: Cascade the Scorecard.
12. Eleven Deadly Sins of Balanced Scorecard.
13. The Ultimate Partnership: Balanced Scorecard and PerformanceManagement.
Endnotes.
Glossary.
Suggested Readings.
Appendix: Informational Web Sites and Sample Vendor List.
Index.