Rasmus / Salkowitz Listening to the Future

Why It's Everybody's Business
1. Auflage 2009
ISBN: 978-0-470-57791-2
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 256 Seiten, E-Book

Reihe: Microsoft Executive Circle

Listening to the Future: Why It's Everybody's Business explores the challenges and opportunities facing organizations, the transformations that will ripple through the political, economic, and social environments, and the implications for different industries in the 21st century workplace. Written by Microsoft forecasters Daniel W. Rasmus and Rob Salkowitz, this important book equips your business to get out in front of new technology innovations in the consumer world with the knowledge, practices, and tools to differentiate your business in our competitive, fast-moving global economy.

Autoren/Hrsg.

Rasmus, Daniel W.

Salkowitz, R.

Inhaltsverzeichnis

Foreword.
Preface.
Acknowledgments.
Chapter 1. Listening to the Future.
Embracing Uncertainty.
The Shape of Things to Come.
Technology and the Changing World.
People Make the Future.
Note.
Chapter 2. Managing a Dynamic Business.
Driving Forces.
Strategic Technology Capabilities.
Tenets for Success.
Dynamic Business: Forces to Watch, Uncertainties toConsider.
Notes.
Chapter 3. Prospering in a Blended World.
Driving Forces.
Strategic Workplace Technologies.
Blending Beyond the Workplace.
Tenets for Success.
Blend Trends.
Notes.
Chapter 4. Insights from Complexity.
Driving Forces.
Strategic Technologies to Drive Insights.
Tenets for Success.
Sources of Insight.
Notes.
Chapter 5. Building Strategic Advantage Through IT.
The Challenge of Measuring Return on Knowledge.
Why IT Matters.
Why Applications Matter.
Why Platforms Matter.
Why Infrastructure Matters.
Creating a Dialog Between Business and IT.
Tenets for Success.
Why IT Still Matters.
Eight Ways to Achieve More Strategic IT.
Key Infrastructure Investments for Competitive Advantage.
Notes.
Chapter 6. From the New World of Business to the New World ofWork.
One World of Business.
Always On, Always Connected.
Transparent Organizations.
Workforce Evolution.
Notes.
Chapter 7. Managing Knowledge and Talent in the New World ofBusiness.
Managing Knowledge in One World of Business.
Knowledge Anywhere, Anytime.
Knowledge in the Transparent Organization.
Managing Knowledge for a Changing Workforce.
From "Knowledge Management" to Managing Talent andKnowledge.
Complexity and Specialization.
Simplifying the Knowledge Work Environment.
Toward a Dynamic Knowledge Environment.
Navigating the Dynamic Knowledge Environment.
Embracing Organizational Learning.
10 Starting Points for Dynamics Knowledge Enterprises.
Notes.
Chapter 8. The Future of Industries.
Manufacturing.
Retail.
Government/Public Sector.
Retail Banking and Insurance.
Healthcare.
Education.
Professional Services.
Chapter 9. Hearing the Future.
Strategy and Uncertainties.
Exposing the Dynamic Uncertainty Loop.
Conclusions.
Notes.
Afterword.
Index.

Über Autor(innen)

Daniel W. Rasmus is Director of Business Insights forMicrosoft® Business Division, where he manages the developmentof long-range scenarios to inform how software will be used intomorrow's work environment based on different social, economic,and political settings that may occur in the future. Prior tojoining Microsoft® Daniel was an analyst with ForresterResearch and wrote extensively about collaboration and knowledgemanagement. His forthcoming book Management by Design will bepublished by Wiley in 2009. Dan lives in Sammamish, Washington,with his wife Janet and daughters Rachel and Alyssa.
Rob Salkowitz is a writer and consultant specializing in thesocial implications of new technology in the workplace, and authorof Generation Blend: Managing Across the Technology Age Gap,published by Wiley in 2008. He works with Microsoft® and otherclients to articulate business strategy, and writes and speaks onissues related to the changing workforce. Rob lives in Seattle,Washington, with his wife Eunice Verstegen.