Buch, Englisch, 368 Seiten, Format (B × H): 188 mm x 239 mm, Gewicht: 644 g
A Complete Introduction to the System, Methods, and Tools
Buch, Englisch, 368 Seiten, Format (B × H): 188 mm x 239 mm, Gewicht: 644 g
ISBN: 978-1-56327-292-9
Verlag: Taylor & Francis
Zielgruppe
Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Acknowledgments -- Common Abbreviations Used in Six Sigma -- Preface -- Introduction -- Chapter 1 Overview of Six Sigma -- Chapter 2 Customer Satisfaction -- Chapter 3 The DMAIC Model -- Chapter 4 Common Methodologies Used in the DMAIC Model -- Chapter 5 Design for Six Sigma -- Chapter 6 Common Methodologies and Tools Used in the DCOV Model -- Chapter 7 Roles and Responsibilities -- Chapter 8 Six Sigma Applied in Non-manufacturing -- Chapter 9 Training and Certification. -- Chapter 10 Implementing Six Sigma -- Appendices -- Appendix A: Core Competencies for Six Sigma Methodology -- Appendix B: Traditional Sigma (Abridged) Conversion Table -- Appendix C: The Process of QFD -- Appendix D: Example of Using the Quality Charts in the QFD process for Each of the Stages -- Appendix E: Using Binomial and Poisson Distributors -- Appendix F: Development Flow for an Automotive Organization Selected bibliography -- Index -- About the Author.