Buch, Englisch, 208 Seiten
ISBN: 978-1-84334-324-0
Verlag: Woodhead Publishing
- Written by a highly knowledgeable and well-respected practitioner in the field
- Draws on the authors wide-ranging practical experience of implementing KM in various industries around the globe
- Provides practical and realistic solutions to real-world problems via case studies from leading companies including BP, BBC, Orange, Chase Manhattan Bank and General Motors
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Principles; Knowledge management models for services, operations and manufacturing; Performance benchmarking and knowledge management; Processes for learning from performance; Processes for learning from others; Communities of practice; The corporate knowledge base; Technology; Roles; Assurance and monitoring; The linkage with other management disciplines; Case histories; Summary and conclusions.