Buch, Englisch, 224 Seiten, Format (B × H): 156 mm x 234 mm
Your Guide to Information Services Management
Buch, Englisch, 224 Seiten, Format (B × H): 156 mm x 234 mm
ISBN: 978-1-85604-311-3
Verlag: Taylor & Francis
This easy-to-use manual aims to provide that support at both operational and strategic levels. It is designed to help new professionals make sense of the contemporary information world and devise effective strategies for developing their skills and services. It brings together a host of useful sources covering the professional and managerial aspects of information work, introducing key concepts and techniques in a coherent framework, and using practical examples to illustrate current organizational and service trends.
The book offers a global cross-sectoral perspective on information resources and services, covering strategy and marketing as well as day-to-day operations. The thematic arrangement means that each chapter can be used as a self-directed training module, or as the basis of a session with a supervisor or mentor.
Packed with activities and reflection points, the book encourages a critical approach through the use of questions and also offers annotated bibliographies providing quick access to relevant publications, websites and organizations worldwide.
Readership: Particularly valuable as an on-the-job reference source for those working towards chartered/corporate membership of professional bodies, this workbook also makes extremely useful reading for students and lecturers, staff development officers, those returning to employment after a break, and established professionals in search of fresh perspectives or career development.
Zielgruppe
Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
PART 1: THE SERVICE IN CONTEXT 1. The service environment 2. Strategic management PART 2: MEETING INFORMATION NEEDS 3. Information sources 4. Information services 5. Information skills 6. Information systems PART 3: MANAGING THE ORGANIZATION 7. People management 8. Financial management 9. Space management 10. Service marketing PART 4: THE INFORMATION PROFESSIONALS 11. Personal development 12. Professional activities.