101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination

A Guide to Progressive Discipline & Termination
2. Auflage 2010
ISBN: 978-0-8144-1546-7
Verlag: McGraw-Hill Education

Medienkombination, Englisch, 400 Seiten, Format (B × H): 85 mm x 110 mm, Gewicht: 2 g

There’s no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager’s fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions.Completely updated and covering the latest developments in employment law, the second edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally address ing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more.There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally.

Autoren/Hrsg.

Falcone, Paul

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

Acknowledgments viii Introduction 1 Part I: Mastering the Write-Up Tool 5 1. Progressive Discipline and Its Legal Considerations 7 2. Disciplinary Levels, Subjects, and Prior Notifications 17 3. Incident Descriptions and Performance Improvement Plans 33 4. Consequences, Rebuttals, and Employee Acknowledgments 43 5. Commonly Asked Questions and Practical Answers to Tricky Employee Relations Issues 55 6. About the Sample Write-Ups 75 101 Sample Write-Ups Part II: Disciplining the Probationary Employee 79 #1, 2 Disciplining the Probationary Employee 81 #3 Disciplining the Probationary Employee: Extending the Length of Probation 87 #4 Performance Problems That Arise Right After the New Hire’s Probationary Period Ends 90 Part III: Policy and Procedure Violations 93 #5, 6 Failure to Follow Departmental Policies and Procedures 95 #7 Excessive Personal Telephone Calls 101 #8 Software Piracy (Unauthorized Installation) 104 #9 Unauthorized Use of Company Equipment, Time, Materials, or Facilities 107 #10 Unauthorized Removal of Company Files 110 #11 Inappropriate Downloading/Violation of Intellectual Property Rights 113 #12 Leaving the Work Site During a Regularly Scheduled Shift 116 #13 Disclosure of Confidential Information About the Company or Its Customers 119 #14 Failure to Follow Company Dress Code 122 #15 Lack of Cleanliness and Substandard Personal Hygiene 125 #16 Smoking on Company Grounds 128 #17 E-Mail Misuse 131 #18 Off-Duty Conduct and “Moonlighting” 135 #19 Failure to Disclose a Conflict of Interest/Personal Relationship (Code of Conduct Violation) 138 Part IV: Performance Transgressions 143 #20–26 Substandard Work Performance 145 #27 Substandard Customer Service 169 #28, 29 Safety Infractions 172 #30 Lack of Sales Production 179 #31 Unwillingness to Perform Properly Assigned Work 182 #32 Recurring Negligence and Thoughtlessness 185 #33 Lack of Teamwork 188 #34 Lack of Managerial Leadership and Lack of Trust 192 #35 Failure to Follow Through/“Dropping the Ball” 196 #36 Improper Cash Handling 200 #37 Acts Resulting in Loss to the Employer 203 #38 Slow or Inefficient Production 206 #39 Failure to Observe Working Schedule, Including Rest and Lunch Periods 209 #40 Sleeping on the Job 212 #41 Failure to Learn New Material in Training 215 #42 High Error Factor and Scrap Rate 218 #43 Falsification of Employer Records 221 #44, 45 Lack of Communication with Supervisor 224 #46 Failure to Communicate Upward 230

Über Autor(innen)

Paul Falcone is Vice President of Employee Relations at Time Warner Cable in Los Angeles and was formerly Vice President of Human Resources at Nickelodeon. He is the author of several books including 2600 Phrases for Effective Performance Reviews (9780814472828), 101 Tough Conversations to Have with Employees (9780814413487), and 96 Great Interview Questions to Ask Before You Hire (9780814413517).