Ferraro / Macginley / Choo Investigations in the Workplace, Second Edition

2. Auflage 2012
ISBN: 978-1-4398-1482-6
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 603 Seiten

The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully.

Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process.

Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies.

Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more.

Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations.

Immediate Benefits:

- Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding

- Learn the latest techniques, methods and processes

- Discover how to build air-tight cases that can withstand the rigors of legal challenges

- Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation.

- Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

Zielgruppe

Security professionals, private investigators, background screening and investigation companies, auditors and fraud professionals, security consultants, and law enforcement professionals.

Autoren/Hrsg.

Ferraro, Eugene F.

Macginley, T. J.

Choo, Ban Seng

Fachgebiete

• Rechtswissenschaften Öffentliches Recht Verwaltungsrecht Verwaltungspraxis Polizei
• Rechtswissenschaften Strafrecht Kriminologie, Strafverfolgung

Inhaltsverzeichnis

The Process of Investigation
Investigation Terminology
The Investigative Process
The Differences between the Public and Private Sector
Significant Trends in the Private Sector
The Fundamentals of Fact-Finding
The History of the Modern Fact-Finder
The Role of the Fact-Finder
The Objectives of the Investigation
Potential and Intended Outcomes
Evidence Collection and Preservation
The Methods of Investigation
Physical Surveillance
Electronic Surveillance
Research and Audit
Forensic Analysis
Undercover
Interview and Interrogation
Project Management and Case Development
The Investigative Team
Investigative Proposals
Mission Management
Report Writing
Electronic Communications
When and How to Use Outside Resources
Legal Challenges and Litigation Avoidance
Jurisdiction over Workplace Investigations
Preparatory Legal Considerations
Information Gathering and Fact-Finding Considerations
Constitutional Considerations
Federal Law and Employee Rights
State Tort Law Issues
Negligent Investigation
Claims Arising from Employee Verification Interviews
Claims Arising from Employee Disciplinary Actions
Prevention and Education
Litigation Avoidance and Employee Dignity
Applied Strategies
The Method of Multiple Working Hypotheses
Employee Theft Investigations
Workplace Drug Investigations
Fraud and Embezzlement Investigations
Harassment Investigations
Proprietary Information and Trade Secret Investigations
Computer Crime Investigations
Accident and Workers’ Compensation Investigations
Employment Screening and Background Investigations
Workplace Violence Prevention and Intervention
Ethics Violation Investigations
Improving Results
Investment and Cost Management
Civil Recovery and Restitution
Prosecution
Process Improvement and Analysis
Alternatives to Investigation
Appendices
Glossary of Common Investigative Terms and Terminology
Common Mistakes
FCRA Release and Notification
Sample Surveillance Report
Confidential Video Surveillance Report
Sample Investigative Report
Sample Postinvestigation Observations and Recommendations
Creating Photographic Evidence Using Conventional Cameras
Federal Laws Prohibiting Job Discrimination
Afterword
Index

Über Autor(innen)

Eugene Ferraro has been a corporate investigator for over 29 years. Specializing in the investigation of employee dishonesty, substance abuse, and criminal activity in the workplace, he has conducted thousands of investigations for employers throughout the United States and internationally. He is also a published author and speaks frequently on the topics of workplace investigations and crime in the workplace.

Mr. Ferraro is board certified in security management (CPP designation) by ASIS International, has served as the chairman of its Workplace Substance Abuse Council, and is currently a member of the Standards and Guidelines Commission. He is also the program advisor for the ASIS International Professional Certified Investigator Review Course. He is a member of the Association of Certified Fraud Examiners and is a certified fraud examiner (CFE), a professional certified investigator (PCI designation), and board certified in human resource management (SPHR designation).