Buch, Englisch, Format (B × H): 180 mm x 240 mm, Gewicht: 900 g
Buch, Englisch, Format (B × H): 180 mm x 240 mm, Gewicht: 900 g
ISBN: 978-0-07-061848-0
Verlag: McGraw-Hill Education
Autoren/Hrsg.
Weitere Infos & Material
PART I: FOUNDATION
Chapter 1. Basic Concepts Chapter 2. Companywide Assessment of Quality Chapter 3. Quality Improvement and Cost Reduction Chapter 4. Operational Quality Planning and Sales Income Chapter 5. Quality Control
PART II: MANAGERIAL CONCEPTS
Chapter 6. Process Management Chapter 7. Organization for Quality Chapter 8. Strategic Quality Management Chapter 9. Developing a Quality Culture
PART III: FUNCTIONAL APPLICATIONS
Chapter 10. Understanding Customer Needs Chapter 11. Designing for Quality Chapter 12. Supply Chain Management Chapter 13. Operations-Manufacturing Sector Chapter 14. Operations-Service Sector Chapter 15. Inspection, Test, and Measurement Chapter 16. Quality Assurance Audits
Part IV: STATISTICAL TECHNIQUES
Chapter 17. Basic Concepts of Statistics and Probability Chapter 18. Statistical Tools for Analyzing Data Chapter 19. Statistical Tools for Designing for Quality Chapter 20. Statistical Process Control
APPENDIXES
Appendix I: Supplementary Problems Using Minitab Appendix II: Study Guide Examples Appendix III: Tables
Name IndexSubject Index