Human Factors in Healthcare

A Field Guide to Continuous Improvement
Erscheinungsjahr 2017
ISBN: 978-1-62705-944-2
Verlag: Morgan & Claypool Publishers

Buch, Englisch, 202 Seiten, Paperback, Format (B × H): 190 mm x 235 mm

Reihe: Synthesis Lectures on Assistive, Rehabilitative, and Health-Preserving Technologies

Have you ever experienced the burden of an adverse event or a near-miss in healthcare and wished there was a way to mitigate it? This book walks you through a classic adverse event as a case study and shows you how.

It is a practical guide to continuously improving your healthcare environment, processes, tools, and ultimate outcomes, through the discipline of human factors. Using this book, you as a healthcare professional can improve patient safety and quality of care.

Adverse events are a major concern in healthcare today. As the complexity of healthcare increases-with technological advances and information overload-the field of human factors offers practical approaches to understand the situation, mitigate risk, and improve outcomes.

The first part of this book presents a human factors conceptual framework, and the second part offers a systematic, pragmatic approach. Both the framework and the approach are employed to analyze and understand healthcare situations, both proactively-for constant improvement-and reactively-learning from adverse events.

This book guides healthcare professionals through the process of mapping the environmental and human factors; assessing them in relation to the tasks each person performs; recognizing how gaps in the fit between human capabilities and the demands of the task in the environment have a ripple effect that increases risk; and drawing conclusions about what types of changes facilitate improvement and mitigate risk, thereby contributing to improved healthcare outcomes.

Autoren/Hrsg.

Inhaltsverzeichnis

- Background to Human Factors in Healthcare
- Part I: A Conceptual Framework
- About Human Factors Frameworks
- HF-MARC: Using the Human Factors Conceptual Framework to Map-Assess-Recognize-Conclude
- Part II: The Human Factors Field Guide
- Overview: A Human Factors Approach to Continuous Improvement
- Start the Process
- Map the Context
- Assess Fit
- Interim Findings: Problems of Fit
- Recognize Emergent Factors
- Conclude: Performance and Outcomes
- Interventions and Mitigations
- This is Not the End
- Appendix A: The Detailed Checklist
- Appendix B: Fully Analyzed Sepsis Management Scenario
- References and Resources
- Author Biographies