Job Readiness for Health Professionals

Soft Skills Strategies for Success
Erscheinungsjahr 2012
ISBN: 978-1-4557-2697-4
Verlag: Health Sciences Division

Buch, Englisch, 256 Seiten, Format (B × H): 216 mm x 276 mm

You might know how to properly bill patients, draw blood, or code in a professional work environment. But are you prepared to get and keep your job? Using an easy-to-read, easy-to-follow format, Job Readiness for Health Professionals, Soft Skills Strategies for Success gives you a leg up in the job market by guiding you through what you need to know to master the essential soft skills needed for every entry-level healthcare job - such as professional habits, attitudes, and personality traits. If you want long-term success as a working professional, than this book is for you!

Autoren/Hrsg.

Fachgebiete

• Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Medizin, Gesundheitswesen

Inhaltsverzeichnis

Unit I: SELF-MANAGEMENT SKILLS 1. Who Are You? Adopting a Positive Attitude: The Desire to be your Best and Do a Great Job Managing your Time and Organizing your Life Achieving Honesty and Integrity Aiming to be Adaptable and Flexible Being Dependable 2. Ready For Work Modeling Business Etiquette Dressing for Success Displaying Good Grooming, Personal Hygiene, and Cleanliness 3. Being the Very Best You Can Be Gaining Energy, Persistence, and Perseverance Vowing to be Drug-Free and Unimpaired Striving for Tolerance Managing Stress Thinking Critically Unit II: INTERPERSONAL SKILLS 4. Being Easy to Deal With Building Trust Showing Empathy, Sensitivity, and Caring 5. Dealing With Others Managing and Resolving Conflict Dealing with Difficult People Valuing Multicultural Competence Answering the Phone and Connecting with Customers Unit III: COMMUNICATION SKILLS 6. How You Present Yourself Speaking Professionally in your Workplace Writing, Grammar, and Spelling 7. Interacting Successfully Listening Actively Communicating with Special Groups of Clients Reading and Speaking Body Language Unit IV: CAREER BUILDING SKILLS 8. Planning for Career Success Setting Goals and Planning Actions Following Rules and Regulations Maintaining Confidentiality and Discretion Keeping Records 9. Enhancing Your Promotability Talking to your Boss, Manager, or Supervisor Taking Accountability Contributing as a Member of the Team Committing to your Profession Unit V: EMOTIONAL SKILLS Ð MANAGING YOUR EMOTIONS 10. Building Personal Emotional Strengths Building Self Esteem Controlling Anxiety Practicing Patience Strengthening Resilience 11. Managing Your Emotions Separating your Work and Personal Problems Managing Anger and Strong Emotions Exuding Optimism, Enthusiasm, and Positivity Unit VI: GO FORTH AND PROSPER 12. Expect Acceptance Acknowledgements Annotated Bibliography Index