Buch, Englisch, 240 Seiten, Format (B × H): 161 mm x 240 mm, Gewicht: 531 g
Buch, Englisch, 240 Seiten, Format (B × H): 161 mm x 240 mm, Gewicht: 531 g
ISBN: 978-1-903240-62-5
Verlag: Willan
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Introduction 1. Defining Violence at Work 2. Occupational violence in industrialised countries: types, incidence patterns, and 'at risk' groups of workers 3. Causal factors of violence in the workplace: a human resource professional's perspective 4. Developing a framework for understanding patterns of abuse and violence against businesses 5. The process of employee violence: the building of a workplace explosion 6. Workplace violence in the United States: are there gender differences? 7. Prevention of violence affecting workers: a systems perspective 8. Standards for violence management training 9. Why workplace bullying and violence are different: protecting employees from both 10. Dealing with violence in the workplace: the experience of Canadian unions 11. The Assaulted Staff Action Program (ASAP): ten-year analysis of empirical findings 12. Violence at work: supporting the employee Concluding thoughts