Buch, Englisch, 218 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 453 g
Reihe: Routledge Library Editions: Human Resource Management
Buch, Englisch, 218 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 453 g
Reihe: Routledge Library Editions: Human Resource Management
ISBN: 978-0-415-38616-6
Verlag: CRC Press
The authors, all of whom have wide experience of interviewing, draw on a wealth of information and insight acquired during their work. They examine the definitions and purposes of interviewing and then describe the main settings within which it takes place - counselling, selection, research, medical and appraisal. Taking a social interactional model of interviewing, they discuss the main components of the activity: person perception; interviewer goals; interview structures and stages; effective interviewing skills; and the interviewee's perspective on the interview process. Examples are used to illustrate particular issues and to highlight their relevance to practice. The authors also consider important ethical and professional problems which may crucially affect the practice of interviewing.
This book should be of interest to professionals and students in psychology, health, counselling, human resource management and business.
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
List of Figures and Tables; 1. Introduction 2. A Social Interaction Model of the Interview 3. Social Psychological Perspectives 4. Social Perception 5. Goals, Goal Setting and Feedback 6. Interviewer Tactics 7. Social Skills and Interviewing 8. The Interviewee’s Perspective 9. The Professional Context of Interviewing 10. Concluding Comments; References; Name Index; Subject Index