Pestoff Co-Production and Public Service Management

Citizenship, Governance and Public Services Management
1. Auflage 2018
ISBN: 978-1-351-05966-4
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 222 Seiten

Reihe: Routledge Critical Studies in Public Management

This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers that is essential for meeting a growing number of social challenges, since neither the government nor citizens can solve them on their own.

These challenges include, among other things, improving the efficiency and effectiveness of public services in times of financial strain; increasing the legitimacy of the public sector after decades of questioning its ability with the spread of New Public Management; promoting social integration and cultural pluralism in increasingly diverse societies when millions of refugees and immigrants are on the move; tackling the threat of burgeoning populism following the rise of anti-immigrant and anti-global parties in many countries in recent years; and finally, finding viable solutions for meeting the growing needs of aging populations in many parts of the world.

Essays on Co-production addresses issues related to the successful development and implementation of a policy shift toward greater citizen participation in the design and delivery of the services they depend on in their daily lives and greater citizen involvement in resolving these tenacious problems, facilitated by the active support of governments across the globe.

Autoren/Hrsg.

Pestoff, Victor

Fachgebiete

• Sozialwissenschaften Politikwissenschaft Regierungspolitik Wirtschafts- und Finanzpolitik
• Wirtschaftswissenschaften Betriebswirtschaft Management Entscheidungsfindung
• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
• Wirtschaftswissenschaften Volkswirtschaftslehre Wirtschaftspolitik, politische Ökonomie

Inhaltsverzeichnis

List of Tables and Figures

Foreword

Preface

- Introduction Rethinking Public Service Delivery and Rejuvenating Democracy by Actively Engaging Citizens in the Co-Production of Public Services.

- Beyond Exit & Voice in Social Services: Citizens as co-producers. (1994)

- Empowering Citizens as Co-producers. (1998)

- Citizens & Co-Production of Welfare Services: Childcare in eight European countries. (2006)

- Towards a Paradigm of Democratic Participation. Co-production of Personal Social Services in Sweden (2009)

- Crucial conceptual issues for Understanding Co-production of Third Sector Social Services and Health Care. (2017)

- Collective Action and the Sustainability of Co-production. (2014)

- Democratic Innovations – Exploring synergies between three key post-NPM concepts in public sector reforms. (2016)

- Co-production at the crossroads of public administration regimes. – Implications for generic definitions. (2017)

- Impact of Administrative Regimes & Co-Production on Hybrid Organizations. (2017)

- Enhancing Co-production or Muddying the Waters? - The Devil is (often) in the details. (2017)

- Conclusions: Co-production and the Third Sector – Schools and varieties of democracy. (2018)

References

Index

Über Autor(innen)

Victor A. Pestoff is Professor Emeritus in Political Science and currently Guest Professor at the Institute for Civil Society Studies at Ersta Skondal University College in Stockholm, Sweden