Praise for Previous Editions: “Invaluable in providing.knowledge for real professionals….a reference book that should find a spot on any serious project manager’s bookshelf.” — Technical Communication magazine “The book’s editors—Paul Dinsmore and Jeannette Cabanis-Brewin—should be commended for doing an excellent editorial job….[the editorial effort] is particularly significant in view of the fact that this handbook comprises work written by 42 distinct authors….All chapters are informative and well written….its objective is to put project management into its contemporary context, enabling readers to get up to speed on important issues in project management today. In my view, the book has done a fine job in achieving this objective.” — J. Davidson Frame, PMP, The Project Management Journal Presenting the latest, up-to-the-minute thinking in a highly complex and constantly changing field, the Fourth Edition of The AMA Handbook of Project Management is an indispensable reference to the critical concepts and theories you must master in order to succeed. The book—thoroughly updated and compatible with the most recent Project Management Professional (PMP®) Certification Exam, and reflecting the latest changes to A Guide to the Project Management Body of Knowledge (PMBOK®)—compiles essays and advice from the field’s top professionals. Featuring new chapters on stakeholder management, agile project management, program management, project governance, and change management, this comprehensive resource shows you how to: • Handle the transition from project idea to project reality • Manage political and resource issues • Engage stakeholders • Plan for resistance to change • and much more Containing definitive models, case studies, advice, and solutions to specific project management dilemmas, the book covers crucial skills such as: strategic planning; resource allocation; risk and change management; productivity and quality assessment; scope, cost, and time management. Packed with research-based information and advice from experienced practitioners, The AMA Handbook of Project Management analyzes and clarfies the task of managing projects from every angle. The opening chapters correspond with those of the most recent PMBOK® Guide. The book looks at the history and current state of project management as a profession, beginning with a discussion of project management basics, and moving forward to provide you with a glimpse of where the discipline and the organizations in which it is practiced may be heading. The Fourth Edition takes a close look at the specific challenges you will face as you move beyond the individual project, from the realities of organizational life, to inescapable issues such as organizational culture and structure, synchronization of multiple projects, and alignment with strategy. The book highlights the latest trends from a global perspective, and provides you with a practical understanding of how they will affect you as a project management practitioner. You’ll gain a clear understanding of how project management fundamentals must be adapted to different industry and professional environments, including marketing, financial services, healthcare, and infrastructure development. The AMA Handbook of Project Management remains a must-read for any project management professional or student.
Stroman / Wilson / Wauson
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Weitere Infos & Material
Contents Preface SECTION ONE: GENERAL PROCEDURES 1 Overview for the New Administrative Assistant 2 Daily Routine 3 Telephone Usage 4 Mail Services and Shipping 5 Travel Arrangements 6 Meetings 7 Time Management 8 Keeping Accurate Records SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS 9 Office Equipment 10 Mobile Computing 11 Using Microsoft Windows 12 Using Apple Macintosh 13 Email 14 Using the Internet 15 Web Conferencing 16 Data Security 17 Troubleshooting Computer Problems 18 Office Ergonomics SECTION THREE: OFFICE PRODUCTIVITY SOFTWARE 19 Common Microsoft Office Features 20 Using Microsoft Word 21 Using Microsoft PowerPoint 22 Using Microsoft Excel 23 Using Microsoft Publisher 24 Using Microsoft OneNote 25 Using Microsoft Outlook 26 Using Microsoft Web Applications 27 Gmail and Google Docs SECTION FOUR: BUSINESS DOCUMENTS 28 The Business Letter 29 Other Written Communications 30 Forms of Address 31 Legal Documents SECTION FIVE: LANGUAGE USAGE 32 Grammar 33 Language Usage and Style 34 Common English Usage Problems 35 Spelling 36 Pronunciation 37 Punctuation 38 Numerals SECTION SIX: FINANCIAL ACTIVITIES 39 Bookkeeping and Accounting 40 Weights and Measures 41 Business Math SECTION SEVEN: CAREER ADVANCEMENT 42 Your Future 43 Presentation Skills 44 Communications Skills 45 Office Management and Supervision Index About the Authors
JAMES STROMAN has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team. KEVIN WILSON is Vice President of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. JENNIFER WAUSON is President of Videologies, Inc.
