E-Book, Englisch, 58 Seiten
Wagner Life as a Daymaker
1. Auflage 2011
ISBN: 978-1-61842-718-2
Verlag: BookBaby
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
How to Change the World Simply by Making Someone's Day!
E-Book, Englisch, 58 Seiten
ISBN: 978-1-61842-718-2
Verlag: BookBaby
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Autoren/Hrsg.
Weitere Infos & Material
CHAPTER ONE How Much of a Difference Can One Person Make? Let no one ever come to leave you without leaving better and happier. Be the living expression of God’s kindness; kindness in your face, kindness in your eyes, kindness in your smile, kindness in your warm greeting. – Mother Teresa Like many, I searched for my purpose in life for quite some time. Happily, I have found that purpose in marrying my beautiful wife, Charlie, raising two beautiful spirited daughters, Coco and Ava, and sharing an idea I call “Daymaking” with everyone I touch. I want to leave my children and others with an understanding of the impact they can have on society simply by caring for themselves, each other, and everyone in their lives. This is what I call Daymaking. To make someone else’s day is truly soul’s work that benefits everyone involved. A small act of kindness such as volunteering at your city’s homeless shelter can feed individual souls and in turn nourish humanity. We also refill our own bucket every time we perform acts like these. Many people don’t know that “the best” in life includes serving others, so a sense of fulfillment eludes them. With Daymaking, I’m talking about genuinely making someone else’s day. If you serve others for your livelihood, which many of us do, try serving wholeheartedly or with a “servant’s heart.” This does not mean with servitude, but with a true care and compassion for the well-being of those you serve. Give 100 percent of yourself to make their day. It will elevate your work in doing so; I guarantee it, as long as it is thoughtful and genuine. It does not take a lot of effort to be a Daymaker. Just behave in a caring way and watch what happens. Your life will begin to fill with perfect moments that serve the highest good of all. Perfect moments are not rare for a Daymaker. They happen all the time. A LITTLE KINDNESS GOES A LONG WAY Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed it’s the only thing that ever has. – Margaret Mead It only takes a moment to make someone’s day – to become a Daymaker – and sometimes those moments even change lives as I discovered a few years ago. I was working in my salon one day when a client came in to have her hair styled. I was surprised to see her, since it was right in the middle of her five-week period between haircuts. I figured that she must have an important social engagement, so I asked her about her evening plans. “I don’t have anything special going on,” she told me. “I just want to look and feel good tonight.” I gave her a great scalp massage, then shampooed and styled her hair. During our 30 minutes together, we joked and laughed. At the end, she smiled radiantly, hugging me goodbye. A few days later when I received a letter from this client, I began to realize the enormous potential of Daymaking. My client admitted that she had wanted her hair styled so it would look good for her funeral. She had planned to commit suicide that day. But the wonderful time she had during our appointment had given her hope that things could get better. She decided to check herself into the hospital and get professional help. She thanks me for caring, even though I hadn’t known what she was going through. I was stunned. I had spent time with this woman about once a month for three years, yet that day I had no inkling she was so distressed. I was glad to have made such a difference, yet the experience left me with an enormous sense of responsibility. What if I had been upset, distracted, or hurried when she came to see me? That experience made me take stock of myself as a stylist and as a person. How many of the ten clients I saw every day might be in a personal crisis that I would never know about? Even if it were only one person a day, I might have no way of knowing who needed some extra attention. I resolved to treat every person I met like that woman. I might sound like a lot of work, but it wasn’t hard to have fun with my client that day. It was natural and made my day brighter, too. I vowed to give care and attention to everyone I saw. I figured it would make their day a little better, and who knows, it might save a life. LIFE AS A DAYMAKER I still thank my client for the gift of that letter because it changed my life as much as my kindness changed hers. When you realize the difference you can make for others, whether by spending a light-hearted half-hour together, giving them a smile, or simply holding a door open for them, your whole approach to life shifts. Why have random acts of kindness when we can have intentional acts of good will? WE CAN CHANGE THE WORLD BY MAKING ONE DAY AT A TIME Idealists… foolish enough to throw caution to the winds… have advanced mankind and have enriched the world. – Emma Goldman If we live with the intent of being Daymakers in everything we do, we will not only change our own lives, but the lives of everyone around us. This can have a powerful ripple effect. If I connect with ten customers in a day and they go on to connect with ten others that same day, together we have touched one hundred people. Our company services 4,000 people a day who each touch at least ten other people a day. That’s 40,000 impressions a day over 15 million a year. How many people do you see in a day? Now just imagine the opportunity we have to tip the scales of loneliness, suffering, and negativity that influence every person we meet. HOW DID A MINNESOTA FARM BOY BECOME A CEO WITH THE DREAM OF CHANGING THE WORLD? If you don’t have a dream, how you gonna have a dream come true? - “Happy Talk” From Rogers and Hammerstein’s South Pacific When you grow up on a farm in rural Minnesota, the notion of doing something to change the world can seem far-fetched. But I was always industrious, curious, observant, and very conscious of people and their interactions. An average student, I sported primitive haircuts administered by my grandmother. Then at 14, I went to a professional salon for the first time. As rock music filled the air and beautiful women glided by, I decided to become a hairstylist. During high school, I focused on this dream. I took accounting classes, figuring I would need to do the bookkeeping when I owned my own salon. I also took art classes to sharpen my creative skills. When I graduated from high school, my father, a pipe fitter, asked what I wanted to do with my life. “I am going to be a hairstylist,” I told him with conviction. “No, you’re not,” he responded. “They don’t make any money.” REALIZING A DREAM IS A CULMINATION OF SMALL MOMENTS To be successful, the first thing to do is fall in love with your work. – Sister Mary Lauretta Despite my father’s objections, I held fast to my dream. After high school I found the best beauty school in Minnesota, the Horst Education Center (now the Aveda Institute). I was 18 years old, fresh off the farm, and ready to take on the world. Horst Rachelbacher, the owner, worked in the salon next to the Center and charged $100 for a haircut when the standard in most salons was about $12. My first job after graduating from the Center was parking customers’ cars at the main salon. And you know what? I did really, really well. I did it so well that I made more money than some of the hairstylist. Eventually I got an “inside” job just in time to escape the coming Minnesota winter. My position at the salon would best be described as “entry level.” I shampooed clients’ hair and folded towels. Again, I did really, really well. Noticing my hard work and positive attitude, Horst asked me to be his personal assistant, which as a major turning point in my life. As we worked together, Horst shared many intriguing stories about the hairdressing traditions of Europe. His stories were so enticing that I used the valet, shampooing, and assistant money I had saved to go to Europe and learn the techniques firsthand. I often worked for free to learn the secrets of the masters and had stints in some of the best salons in Europe. When I finally returned to the U.S., Horst asked me to manage the St. Paul salon. He had started a product line called Aveda and needed to devote his full attention to it. Although the St Paul locations’ revenue fell in last place among the company’s four salons, I viewed it as a challenge and accepted the offer. The first time I saw the space, I knew I would either have to transform it, or never come back. You’ve probably guessed that I chose the former. The underutilized, but conscientious, employees were a big help. In my first week we had a pizza and beer night and cleaned the salon from top to bottom. Later, I brought in lively music and hip magazines and spent a lot of time training the staff. That year, our salon went from last place to first. The company named me both Stylist and Manager of the Year. Making over that salon was the start of my career as a Daymaker because I saw how hope and initiative could change lives. My persistence and ability to make the most of a situation was about to meet with a larger purpose. When the vice president of the company resigned, Horst gathered the salon managers to get our input on filling the position. When it was my turn to speak I simply said, “If I were Vice President, I would work on education, marketing, and getting this place rocking!” Two weeks later, Horst called me into his office....