Williams, E: Doing Your Service Improvement Project 1e

Erscheinungsjahr 2022
ISBN: 978-0-335-24846-9
Verlag: McGraw-Hill Education Ltd

Buch, Englisch

The book is intended to be user friendly and accessible. The reader will gain a clear overview of the process and a good understanding of the underlying rationale for the different elements that make up a service improvement project. Features of the book will include:

• Boxes outlining key facts, definitions and concepts linked to recommended further reading
• A worked example which builds from chapter to chapter to exemplify the steps involved
• Vignettes exploring potential problems and pitfalls
• Practical support and guidance on project planning and time management
• Information on open access resources, websites and published examples of service improvements
• Reflective exercises
• Check lists and action pointsThe book is intended as a main text for undergraduate health and social care students undertaking a service improvement project as their final year dissertation. It could also be recommended reading on modules which contain a service improvement element or look at leadership and change management in health and social care. Ideally it would be stocked by libraries within health and social care organizations where service improvement is undertaken.

Autoren/Hrsg.

Williams, Elizabeth

Fachgebiete

• Sozialwissenschaften Soziologie | Soziale Arbeit Soziale Arbeit/Sozialpädagogik Soziale Dienste, Soziale Organisationen

Inhaltsverzeichnis

Chapter 1: Service Improvement
Chapter 2: Project Planning and Study Skills
Chapter 3: Getting Started
Chapter 4: Understanding the problem in its context
Chapter 5: Finding the evidence base for the problem you want to address
Chapter 6: Change Theory
Designing the service improvement
Chapter 8: Evaluating the service improvement
Chapter 9: Writing up your service improvement project
Chapter 10: What comes next?