Buch, Englisch, 220 Seiten, HC runder Rücken kaschiert, Format (B × H): 160 mm x 241 mm, Gewicht: 1130 g
A Guide to Good Customer Communication
Buch, Englisch, 220 Seiten, HC runder Rücken kaschiert, Format (B × H): 160 mm x 241 mm, Gewicht: 1130 g
ISBN: 978-0-7514-0361-9
Verlag: Springer US
The label on your product is the most important document you produce. Ask any customer; it is often the only communication they have with you. This book is about getting your labeling and product information right, and that is more important than getting customers to buy your products. It is about ensuring that they buy them again, and again. Written primarily for the fast moving consumer goods industries such as food, chemicals, cosmetics and health, this book is also essential reading for anyone involved in label writing and design, or product information in any context. Tony Holkham is a consultant providing expertise to a range of industries. He has written in-house labeling manuals, published articles and runs training courses on the subject.
Zielgruppe
Research
Autoren/Hrsg.
Fachgebiete
- Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Marketing
- Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Medien-, Informations und Kommunikationswirtschaft Druckindustrie, Verpackungsindustrie
- Technische Wissenschaften Verfahrenstechnik | Chemieingenieurwesen | Biotechnologie Lebensmitteltechnologie und Getränketechnologie
- Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Vertrieb
- Interdisziplinäres Wissenschaften Wissenschaften Interdisziplinär Ökotrophologie (Ernährungs- und Haushaltswissenschaften)
Weitere Infos & Material
Abbreviations.- Abuse.- Artwork.- Attracting Attention.- Barcodes.- Challenge.- Check Lists.- Chemicals.- Colour.- Common Sense.- & Ingredients.- Costs.- Customers.- Decisions.- Design.- Desk-Top Publishing (DTP).- Education.- Environment.- Essentials.- Fit (it won’t).- Food & Drink.- Humour.- Industry.- Information.- Jargon.- Labels & Labelling.- Label Writers.- Language.- Language Style.- Law (Legislation).- Layout.- Leaflets & Booklets.- Managing Labelling.- Manuals.- Mixing Instructions.- Motivation.- Names.- No One Reads Labels Anyway.- Opening & Assembly Instructions.- Packs.- Pictures.- Pointers.- Printers & Printing.- Print Size.- Print Style.- Problems.- Production.- Proofs.- Safety.- Selling and Advertising.- Signs.- Small Packs & Containers.- Specialist Help.- Standards.- Training.- Using the Product.- Visual Impact.- What Should go on a Label?.- Words.- Writing a Label.- Further Reading.
